Wednesday, April 6, 2011

Zupas, less is more.


I'm tired of all of this up-selling at Zupas. All the way down the line they are trying to convince you to order more items. If you order soup, they want you to put something in it. If you order a salad, they want you to get a sandwich with it. Sometimes they even ask you if you're sure after you've already said no.

Today a lady asked me, "Would you like to try one of our delicious brownies for dessert?" And I politely said, "No thanks, I'm okay." And then she actually asked me, "Now, are you sure?" 

Listen Zupas, I'm guessing most people know exactly what they want to order when they come. We don't need your help. And no, we don't want any of your stupid brownies. Well, some people probably do. But most of us don't. That's why we're eating soup.

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